We provide Curvalux customers with a range of service level agreements, which include technical support up to 24 hours a day, 5 days a week. Our expert engineers provide telephone, email and on-site support to our customers.
Customers can also contact us to request technical advice and information on Curvalux products and request assistance with upgrades and network changes.
For all customer issues, you must contact Curvalux to request a RMA number which is the first step toward ensuring resolution within agreed service level agreements.