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Customer support.

We provide Curvalux customers with a range of service level agreements, which include technical support up to 24 hours a day, 5 days a week. Our expert engineers provide telephone, email and on-site support to our customers.

Customers can also contact us to request technical advice and information on Curvalux products and request assistance with upgrades and network changes.

For all customer issues, you must contact Curvalux to request a RMA number which is the first step toward ensuring resolution within agreed service level agreements.

24/5 live support

You can talk to a Curvalux expert—by phone, email, or live chat—anytime from Monday to Friday UK time.


24 hours a day


5 days a week

Request RMA

Curvalux customers will need a Return Merchandise Authorization (RMA) before we can troubleshoot your equipment issues. RMAs can be created directly by contacting our global support team.

Our global support team who will contact you to help with your request and assign a RMA (Return Material Authorization) number. Email to begin your support request at 
For urgent matters, contact Curvalux during UK business hours to help and get an RMA (Return Material Authorization) number. Call us to begin your support request at +44 114 44 2040 5

Please note our trouble ticketing system and support resources are for Curvalux customers only. For general information, please contact our sales team at

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